Videos processing slowly

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Incident Report for SmugMug

Resolved

Video processing has caught up. The video processing time is still slightly slower than normal but we expect it to be full speed soon.

Posted Apr 30, 2014 - 13:22 PDT

Investigating

Video uploads are processing slowly. Our friends who handle our video processing are working on a networking problem that has been slowing down encoding for the past two hours.

Posted Apr 30, 2014 - 11:38 PDT

This incident affected: Uploads.