All Systems Operational
Web Operational
Photos/Videos Operational
Search Operational
Support & Help Pages Operational
Uploads Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
Average image request response time
Fetching
Average page response times
Fetching
Past Incidents
Aug 3, 2015

No incidents reported today.

Aug 2, 2015

No incidents reported.

Aug 1, 2015

No incidents reported.

Jul 31, 2015
Resolved - This incident has been resolved.
Jul 31, 00:40 PDT
Investigating - Uploads are processing slowly due to a variety of system slowness from AWS. We'll post another update when processing times return to normal.
Jul 30, 23:55 PDT
Jul 29, 2015

No incidents reported.

Jul 28, 2015
Resolved - This incident has been resolved. We fixed an additional related issue at 19:17 Pacific.
Jul 28, 19:17 PDT
Investigating - We’re moving SmugMug into temporary read-only mode so we can safely troubleshoot an issue. Sorry for the hassle! We’ll be back ASAP.
Jul 28, 18:40 PDT
Resolved - This incident has been resolved.
Jul 28, 05:36 PDT
Identified - We've confirmed that the source of the slowness is our storage service, Amazon S3. We are working closely with them to resolve or work around the problem.
Jul 28, 05:18 PDT
Investigating - Images have been loading more slowly than usual. Our engineers are on the case.
Jul 28, 05:04 PDT
Jul 27, 2015

No incidents reported.

Jul 26, 2015

No incidents reported.

Jul 25, 2015

No incidents reported.

Jul 24, 2015

No incidents reported.

Jul 23, 2015

No incidents reported.

Jul 22, 2015

No incidents reported.

Jul 21, 2015

No incidents reported.

Jul 20, 2015

No incidents reported.