Slow response to help requests

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Incident Report for SmugMug

Resolved

This incident has been resolved.

Posted Aug 29, 2015 - 23:28 PDT

Identified

We're seeing delays on responses to help requests as Desk works on some problems on their end. The direct support form may be unavailable at times as well; you may use help@smugmug.com if the form is not currently working.

Posted Aug 29, 2015 - 22:54 PDT

This incident affected: Support & Help Pages.