Delayed support e-mail

Photo Sharing by SmugMug - Help - What's New - Perks

Incident Report for SmugMug

Resolved

Desk.com is performing normally now and we're once again able to respond to you quickly.

Posted Jan 26, 2016 - 11:27 PST

Investigating

Responses to help/support/heroes are currently delayed due to problems with our support portal provider Desk.com. Existing replies will be handled, queued, and sent when our provider is back up.

Posted Jan 26, 2016 - 08:29 PST

This incident affected: Support & Help Pages.